Course category: Make improvements visible   Product: Review   🏆 Completion certificate 

✨ What you’ll have at the end

🧩
The essentials of a great review: Safety, structure, and follow-through.
🗣️
Practical prompts to use across industries when running a review session.
⚠️
How to avoid common pitfalls
🎓
Certificate you can share & badges you can unlock

📩 Make it stick: free review loop download to use with your team embedded within the course.

Course outline

    1. Welcome to the course

    2. What are reviews?

    3. Core ingredients

    1. Reflect: Looking back and surfacing insights

    2. Share: Hearing all perspectives

    3. Act: Turning discussion into action

    4. Improve: Reinforcement and follow-through

    1. Self-assess your current review maturity

    2. Review loop in action

    3. Course wrap-up

    4. Free download: The review loop

About this course

  • Free
  • 11 lessons
  • Self-paced | 1-2 hours total

Who should take this course?

This course is for teams on Jira who want reviews that are inclusive, structured, and action-oriented - so improvement becomes part of the way you work.

Take this course if you want to…
✓

Have your voice heard and your ideas turned into real change.

✓

Get a repeatable approach for psychologically safe and purposeful reviews.

✓

Turn reflection into clear, owned actions and measurable progress. 

Course reviews

5 star rating

Excellent review of a new tool

Randy Oneal

It's good to find a company who not only provides excellent tools, but provides formal training and guidance to teach their customers how to use their tools. Nicely done! This answers most all questions regarding how to use the Review tool and g...

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It's good to find a company who not only provides excellent tools, but provides formal training and guidance to teach their customers how to use their tools. Nicely done! This answers most all questions regarding how to use the Review tool and goes through basic use cases for how it is intended to be used. Very nicely done!

Read Less
5 star rating

Turning reflection into progress!

Tiyyagura Chandra Sekhar Reddy

Its a good Training i understanding why my retrospectives conducted.

Its a good Training i understanding why my retrospectives conducted.

Read Less

Instructor

Morgan Nugent

Customer Education Specialist

Morgan helps teams turn theory into everyday practice through thoughtful and engaging education design. With a background in teaching, strategy, and customer experience, she focuses on making learning simple, useful, and easy to apply.