Category: Make improvements visible   Product: Review   Level: Learn   Duration: ~60 min 

✨ What you’ll have at the end

🧩
The essentials of a great review
Safety, structure, and follow-through.
🗣️
Practical prompts
To use across industries when running a review session.
⚠️
How to avoid common pitfalls
So your review feels purposeful and delivers outcomes worth the time and effort.

Make it stick: free review loop download to use with your team embedded within the course.

Course curriculum

    1. Welcome to the course

    2. What are reviews?

    3. Core ingredients

    1. Reflect: Looking back and surfacing insights

    2. Share: Hearing all perspectives

    3. Act: Turning discussion into action

    4. Improve: Reinforcement and follow-through

    1. Self-assess your current review maturity

    2. Review loop in action

    3. Course wrap-up

    4. Free download: The review loop

About this course

  • Free
  • 11 lessons
  • 1-2 hours

Who should take this course?

This course is for teams on Jira who want reviews that are inclusive, structured, and action-oriented - so improvement becomes part of the way you work.

Take this course if you want to…
✓

Have your voice heard and your ideas turned into real change.

✓

Get a repeatable approach for psychologically safe and purposeful reviews.

✓

Turn reflection into clear, owned actions and measurable progress. 

Instructor

Morgan Nugent

Customer Education Specialist

Morgan helps teams turn theory into everyday practice through thoughtful and engaging education design. With a background in teaching, strategy, and customer experience, she focuses on making learning simple, useful, and easy to apply.